If you have attempted to turn off your iPad only to find that it will not turn off, you may be worried that there is something major going on with it. While you may be surprised to hear it, it is not an uncommon problem, and many people struggle to get their device to turn off at some point or another.
Should you currently have an iPad that will not turn off, continue reading below to learn how you can fix this commonly encountered issue right from home.
What Causes My iPad to Not Shut Down?
The two main reasons why your iPad won’t shut down are hardware problems or software problems.
How Can I Fix My iPad That Won’t Turn Off?
Below, you will find different solutions to help you solve why your iPad will not shut off.
Conduct a Force Restart
This is one of the very first troubleshooting steps you want to take when it comes to your iPad. Sometimes, the iPad just needs to be forced to turn off to get it out of its funk. To do this, follow these instructions:
- Home Button: If your iPad has a home button, press it down and hold the home button along with the top buttons simultaneously until you see the Apple logo appear and let go.
- No Home Button: If your iPad does not have a home button, you will need to press the volume up button, press the volume down button, and then hold the top button until you see that the Apple logo has appeared on the screen.
Check Settings to Shut Down the Device
If you do not want to force restart your iPad, you can attempt to shut the device down from the settings menu on your iPad. Simply navigate to Settings, click General, then press Shut Down.
Use Assistive Touch
A hardware issue on your iPad can cause it to not shut down properly but, you may be able to use Assistive Touch to help you shut it down. To do this, head to the Settings section and click on Accessibility. From there, click on Touch and then Assistive Touch. You will toggle the feature on. Once the feature is enable, you will then click on Device, More, and Restart.
Check for an iOS Update
If your iPad is not up to date, it can cause issues with the software and the way it functions. To check for any updates on your iPad, head to the Settings, click General, tap on Software Update, and install any that appear.
Reset Your iPad’s Settings
It is possible that the settings on your iPad have been changed and these settings may be stopping the device from restarting. If this is the case, resetting the device to its original settings can stop the problem.
To reset your current iPad settings, go to Settings, click General, tap on Transfer or Reset iPad, press Reset, then Reset All Settings, then click Reset.
Try Recovery Mode or DFU Mode
If you have found that none of the other options above have worked, you have two further options to try. First is to enter recovery mode with your iPad. This can help you identify any serious software issues that may be going on with the device. With recovery mode, you do not have to perform a hard reset on the device, so you do not have to worry about your data being completely erased. Recovery mode is also a good mode to enter if you need to backup your data and you cannot use the iPad in normal mode.
DFU mode is your second option. This mode allows you to perform a software reset on the device and is a bit more advanced than recovery mode.
Get the iPad Repairs You Need Today
Problems with your iPad can pop up at any time and when they do, they may make you frustrated and be a source of anxiety as you do not want your investment to become a shelf ornament. Fortunately, when an iPad will not turn off, the problem is not too serious and can usually be fixed with the steps above. However, there are instances where the steps above just don’t fix the issue at hand.
If your iPad will not turn off and you have tried to troubleshoot it with no luck, reach out to New York iPad Repair today. We can get your iPad working properly again.